Professional Remote Calling Support
Global Gateway Institute offers dedicated telecalling support to help businesses connect with prospective customers, manage leads, and maintain consistent follow-up communication. Our remote service provides a convenient and cost-effective way to support your sales and customer engagement activities.
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1. Choose Your Service Plan
Half-Month Plan
Service period: 15 days
Package fee: ₹6,000
Monthly Plan
Service period: 30 days
Package fee: ₹11,500
2. Service Delivery & Work Schedule
Work Arrangement: Remote work from home
Working Hours: 9:00 AM to 5:00 PM IST
Working Days: Six days per week
Assigned Staff: Dedicated female telecaller
Language Support: Malayalam
Call Handling: Incoming and outgoing calls
3. Activities Covered
Our telecalling service supports your day-to-day customer communication through:
Calling prospective customers and following up on business leads.
Responding to incoming calls and making outgoing calls.
Conducting follow-ups throughout the active subscription period.
Communicating with customers through WhatsApp, where required.
Updating customer information and maintaining call records.
Sharing daily work reports through Google Sheets and WhatsApp.
The number of calls completed each day may vary depending on lead volume, call duration, customer availability, and the time required for follow-ups and other assigned tasks.
4. Weekend & Public Holiday Arrangements
The service operates six days per week. Calls scheduled for weekends or company-designated public holidays will be rescheduled to the next working day, in accordance with the agreed work plan.
5. What the Client Needs to Provide
To help our telecaller represent your business accurately and professionally, the client should provide:
A calling script or the necessary product and process training.
Frequently asked questions (FAQs) and approved responses.
Complete and updated information about products or services, including relevant prices and offers.
A dedicated SIM card for business-related calls, delivered to our office or sent by courier.
A WhatsApp-enabled number for customer messaging and follow-ups.
6. Important Terms
The selected package covers only the specified subscription period.
The client must provide the necessary contact lists, product information, and communication materials before work begins.
Daily calling output depends on the quality of leads, customer responses, and other assigned responsibilities.
The service commencement date and working arrangements should be mutually confirmed before activation.
Any work outside the agreed service scope can be discussed and priced separately.
Stay Connected with Your Customers
You focus on running your business. We help you stay in touch with your leads and customers.
Dedicated Support. Consistent Follow-Ups. Better Customer Engagement.
Global Gateway Institute
Placement Section